FAQ
Frequently Asked Questions
Everything you need to know about the product and billing.
Yes, all our licenses are perpetual (One-time payment, no subscription). You pay once and own the version forever.
Yes, updates are included in the license for 1 year. After that, you can continue using the current version or renew for further updates.
Core and AI Pro licenses are per station (1 PC). The Enterprise edition allows installation on 5 workstations or more depending on your needs.
Yes, simply reset the license (Reset HWID) directly from your client dashboard to release it and activate it on a new workstation.
Yes, T-IA Connect acts as a bridge and requires TIA Portal (Openness) to communicate with the project. It supports TIA Portal V17 to V21.
No, T-IA Connect is exclusively for TIA Portal (V17+). STEP 7 Classic is not supported.
No, T-IA Connect requires Windows because TIA Portal is exclusively available on Windows.
No. For security and intellectual property protection reasons, the application cannot be executed in a virtualized environment. It must be installed on a physical Windows machine.
No, T-IA Connect is 100% local. Your data, projects, and API keys remain on your machine and are never transmitted to our servers.
The AI Pro edition combines all the power of AI: a native assistant integrated directly into the Desktop application and an MCP server to control TIA Portal via external IDEs (Cursor, Windsurf, VS Code).
An invoice is automatically generated and is accessible directly from your client dashboard immediately after payment.
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